Shipping policy

COVID-19: our online shop is open and we continue to ship.

our shipping partner dhl delivers usually without any major restrictions. however, it may happen that packages from our side are delayed by one or two days and are then picked up by dhl. when receiving your delivery, you can choose contactless delivery so you don’t have to sign the parcel when you receive it. thank you for your support. your LANGBRETT team. 

shipping costs 

within germany the shipping costs are 5,00 €.  

orders more than 150,00 € receive free shipping within germany.

we deliver to the following countries: belgium, denmark, france, luxembourg, netherlands, austria, czech republic, finland, italy, croatia, monaco, poland, portugal, sweden, slovakia, slovenia, spain, hungary, ireland, greece, malta, andorra, bulgaria, estonia, latvia, lithuania, romania, san marino, vatican city, cyprus. for shipping to these countries we will charge a flat shipping rate of 11.70 €.

for shipping to the united kingdom and to switzerland, a shipping fee of 16.50 € will be charged.

for shipping to bosnia and herzegovina, liechtenstein, albania, greenland, iceland, montenegro, northern macedonia, norway, republic of moldova, serbia, ukraine we will charge a flat shipping rate of 19.00 €.  

for bigger objects and our different boards we do not offer shipping because of the incalculable shipping costs. they have to be picked up in the shop by yourself. you can also hire a shipping company. we will be happy to help you with that. 

supplier, delivery conditions

our shipping partner within germany is dhl (www.dhl.de).

the order will be processed at the latest on the working day after the (paid) order. delivery will be made to the delivery address within the delivery times stated in the online shop for the product.

warranty

all goods offered by us are subject to statutory warranty rights.

online dispute resolution

the european union has established an online platform ("odr platform") for the out-of-court settlement of consumer disputes. the odr platform is intended to serve as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. the platform can be found at http://ec.europa.eu/consumers/odr.

other
the general terms and conditions apply, which can be seen here