Privacy policy

1. Controller

The controller responsible for data processing on this website is:
LANGBRETT GmbH
Eberswalder Straße 29
10437 Berlin
Germany
Phone: +49 (0)30 33940608
Email: shop@langbrett.com
Managing Directors: Alexander Nolte and Oliver Spies

2. Hosting by Shopify

Our online shop is hosted by Shopify Inc., 151 O’Connor Street, Ottawa, ON K2P 2L8, Canada, and Shopify International Ltd., Victoria Buildings, 2nd Floor, Haddington Road, Dublin 4, D04 XN32, Ireland. Shopify processes personal data in accordance with applicable data protection laws.

3. Collection and Processing of Personal Data

We process personal data that you provide to us when placing an order, creating an account, contacting us, or using our online shop. This includes:

  • Name
  • Address
  • Email address
  • Payment information
  • Order details
  • IP address
  • Usage data

4. Contact

If you contact us via contact form, email, telephone, or Instagram Direct Messages, we process the data you provide to handle your request.

5. Customer Account

When you create a customer account, we store your data to manage the account and process future orders.

6. Newsletter

We use Brevo to send our newsletter. Registration takes place using the double opt-in procedure. Your data is used exclusively for sending the newsletter.

7. Payment Providers

To process payments, we share personal data with the following service providers:

  • Shopify Payments (including credit card processing)
  • PayPal
  • Klarna / Sofort
  • Bank transfer / prepayment

8. Shipping Service Providers

For the delivery of goods, we share personal data with:

  • DHL
  • DPD
  • UPS
  • Deutsche Post

9. Tracking and Analytics

We use the following tracking tools:

  • Google Analytics
  • Meta Pixel
  • Hotjar
  • Shopify Analytics

These tools help us analyze user behavior and improve our online offering. Processing is based on your consent provided via our cookie banner.

When using these tools, personal data may be transferred to servers in the usa. the transfer is based on your consent pursuant to art. 49 (1) (a) gdpr and – where the providers are certified under the eu-us data privacy framework – on an adequacy decision of the eu commission pursuant to art. 45 gdpr. a level of data protection equivalent to eu standards cannot be guaranteed in the usa in every case.

10. Cookies and Consent Management

We use the consent management tool Complianz Consent to manage your cookie and tracking preferences.

11. Social Media

We operate profiles on the following platforms:

  • Instagram
  • Facebook
  • Pinterest
  • YouTube
  • LinkedIn

12. Disclosure to Third Parties

We share personal data only with service providers necessary to fulfill contractual or legal obligations, including:

  • Payment service providers
  • Shipping service providers
  • Hosting provider (Shopify)
  • Newsletter provider (Brevo)
  • Tax advisor, Datev
  • weclapp (ERP, CRM, inventory management)

13. Storage Period and Deletion

Personal data is stored in accordance with statutory retention periods (6–10 years). Data is deleted once the purpose of processing no longer applies and no legal obligations prevent deletion.

14. Your Rights

You have the right to:

  • Access your data
  • Rectification
  • Erasure
  • Restriction of processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with a supervisory authority

15. Right to Object

You may object to the processing of personal data at any time if the processing is based on legitimate interests.

16. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in legal requirements or our services.